Terms of Service

1. Acceptance of Terms

By accessing and using Sovereign Recovery Services ("the Platform"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Sovereign Recovery Services provides a recovery-support platform for scam victims. Our services include:

• Case intake, evidence organization, and incident documentation
• Recovery planning for cybercrime, romance scams, and crypto-related fraud
• Transaction tracing and investigative support workflows
• Escalation support to exchanges, payment providers, and relevant authorities
• Identity verification and compliance controls

3. User Accounts and Registration

To access certain features of the Platform, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Complete KYC verification as required by applicable regulations

4. Recovery Services Scope

Our recovery services are subject to the following terms:

• We provide support, documentation, and escalation guidance based on available evidence
• We do not provide guaranteed recovery outcomes
• Recovery timelines and outcomes depend on third-party cooperation and case facts
• Service fees, where applicable, are disclosed in advance
• Educational resources are informational and not legal or financial advice

5. Digital Asset Cases

Our digital-asset recovery support is governed by:

• Blockchain transactions are generally irreversible once confirmed
• Recovery feasibility depends on traceability and response from third parties
• We implement secure handling of wallet and transaction evidence
• You remain responsible for securing your own accounts and devices
• We may request additional verification for sensitive case actions

6. Service Limitations

Our recovery services are subject to these limitations:

• We are not a law enforcement agency, court, bank, or exchange
• We cannot compel third parties to freeze, reverse, or return funds
• We cannot guarantee responses from external organizations
• Case viability may change as new evidence is discovered
• Certain jurisdictions may limit available escalation pathways

7. Fees and Payments

You agree to pay all applicable fees for services used:

• Case review, investigation, or service fees as disclosed
• Any third-party processing charges where applicable
• Optional premium service fees if selected
• Administrative fees for specialized documentation when applicable
• Fees are subject to change with notice

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Security and Compliance

We implement security measures to protect your information and case files:

• We comply with applicable legal and verification requirements
• We use industry-standard security protocols
• You are responsible for maintaining secure access to your account
• We may suspend accounts when security or misuse concerns arise
• We cooperate with law enforcement when required by law

10. Prohibited Activities

You agree not to:

• Use the Platform for illegal activities or fraud
• Attempt to gain unauthorized access to our systems
• Interfere with the proper operation of the Platform
• Provide false or misleading information
• Violate any applicable laws or regulations

11. Limitation of Liability

To the maximum extent permitted by law, Sovereign Recovery Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, incurred by you or any third party.

12. Termination

We may terminate or suspend your account at any time for violations of these Terms. You may terminate your account at any time by contacting our support team.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Platform. Your continued use of the Platform after changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Sovereign Recovery Services operates, without regard to conflict of law principles.

15. Contact Information

If you have any questions about these Terms, please contact us at support@sovereignrecoveryservices.org.